Terms of Service
Last updated: January 2025
1. Agreement to Terms
By accessing or using the FixMyBan website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
FixMyBan provides Google Merchant Center account recovery consulting services and AI-powered compliance monitoring software. Our services include:
- Done-For-You Recovery: Account auditing, policy violation identification, and appeal submission assistance.
- AI Ban Prevention: Automated monitoring and alerts for potential policy violations (when available).
3. Important Disclaimers
No Affiliation with Google: FixMyBan is an independent third-party service. We are not affiliated with, endorsed by, or sponsored by Google LLC or any of its subsidiaries.
No Guarantee of Results: While we strive to help reinstate suspended accounts, we cannot guarantee that any account will be reinstated. The final decision on account status rests solely with Google.
Best Efforts: Our services are provided on a best-efforts basis. We use our expertise and experience to maximize the likelihood of a successful outcome.
4. Payment Terms
Done-For-You Recovery: A one-time fee is charged at the time of purchase. Payment is processed securely through our payment provider.
AI Ban Prevention: Monthly subscription fees are charged in advance. You may cancel at any time, and your subscription will remain active until the end of the current billing period.
5. Refund Policy
Please refer to our Refund Policy for detailed information about refunds and our service guarantee.
6. Your Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Grant necessary access to your accounts as required for our services
- Respond promptly to our requests for information
- Not use our services for any unlawful purpose
- Not misrepresent your relationship with FixMyBan to third parties
7. Intellectual Property
All content on the FixMyBan website, including text, graphics, logos, and software, is the property of FixMyBan and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Limitation of Liability
To the maximum extent permitted by law, FixMyBan shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, or data, arising from your use of our services.
9. Indemnification
You agree to indemnify and hold harmless FixMyBan and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.
10. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
12. Contact Us
If you have any questions about these Terms of Service, please contact us at thehmbcompany@gmail.com